FAQs
Minimum Order
What is the order minimum and freight charge?
- $150 is the order minimum.
- Shipping Fees Based on Order Total:
- $15 shipping for order total of $150.00 to $249.99
- $5 shipping for order total of $250.00 to $1,199.99
- Free shipping for order total of $1,200.00 and up
Edit Orders
Can I edit my order after submitting?
Due to our quick turnaround time for shipments, edits cannot be made.
Shipping time
When will my order ship?
Orders typically ship within 3 business days.
Notifications
Will I be notified?
An order confirmation will be sent to the email provided and a tracking link is sent at the time of shipment.
Missing item/ Wrong Item/ Damaged Item
My shipment was missing an item, wrong item was sent or arrived damaged?
Please email customer@lildrugstore.com and provide your order and item numbers.
Return an Item
How do I return an item from my order?
Please email customer@lildrugstore.com
Copy of Invoice
How can I get a copy of my invoice?
Please email AR@lildrugstore.com to request a copy of your invoice.
Registration Requirement
Why do I need to complete a tax exemption form?
Resale / sales tax exemption are required for all ship to states if product is being purchased for resale.
Where can I find my states form?
All state tax exemption forms can be located in the drop-down menu under the Register Here button.
Edit Orders
Can I edit my order after submitting?
Due to our quick turnaround time for shipments, edits cannot be made.
Shipping TIme
When will my order ship?
Orders typically ship within 3 business days.
Notifications
Will I be notified?
An order confirmation will be sent to the email provided and a tracking link is sent at the time of shipment.
Missing item/ Wrong Item/ Damaged Item
My shipment was missing an item, wrong item was sent or arrived damaged?
Please email customer@lildrugstore.com and provide your order and item numbers.
Return an Item
How do I return an item from my order?
Please email customer@lildrugstore.com
Copy of Invoice
How can I get a copy of my invoice?
Please email AR@lildrugstore.com to request a copy of your invoice.
Minimum Order
What is the order minimum and freight charge?
- Minimum order $150.
- No shipping fees
Edit Orders
Can I edit my order after submitting?
Due to our quick turnaround time for shipments, edits cannot be made.
Shipping time
When will my order ship?
Orders typically ship within 3 business days.
Notifications
Will I be notified?
An order confirmation will be sent to the email provided and a tracking link is sent at the time of shipment.
Missing item/ Wrong Item/ Damaged Item
My shipment was missing an item, wrong item was sent or arrived damaged?
Please email customer@lildrugstore.com and provide your order and item numbers.
Return an Item
How do I return an item from my order?
Please email customer@lildrugstore.com
Copy of Invoice
How can I get a copy of my invoice?
Please email AR@lildrugstore.com to request a copy of your invoice.